Support
If you're experiencing issues, have feature requests, or need technical assistance with your search integration, we are here to help.
Contacting Support
The quickest way to get help is by reaching out to our team directly.
Dashboard
You can access the dedicated support panel directly from your dashboard by navigating to /app/support.
Alternatively, you can email us directly at: support@lookia.io
When submitting a ticket or email, please include:
- Your Site ID
- The domain where the widget is installed
- A description of the issue or the question you have.